Sol Padel

Privacy Policy – Sol Padel Albury

Last updated: [Sat 20 Sept 2025]

Sol Padel Albury (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you use our website, book a court, join an event, or contact us.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number

  • Company or organisation details (for venue hire enquiries)

  • Booking details (court hire, event reservations, memberships)

  • Payment details (processed securely via third-party providers)

  • Any other information you choose to provide (via contact forms, email, or phone).

2. How We Collect Information

We collect personal information when you:

  • Make a booking online, by phone, or in person

  • Enquire about venue hire or events

  • Join our mailing list or respond to promotions

  • Submit a form through Facebook, Instagram, or other advertising platforms

  • Use our website.

3. How We Use Your Information

We use your personal information to:

  • Process bookings, payments, and event registrations

  • Respond to enquiries and provide customer support

  • Send important updates about your booking or club news

  • Share promotions, offers, and event invitations (you can opt out anytime)

  • Improve our services and customer experience.

4. Disclosure of Information

We will not sell or rent your information. We may share your information with:

  • Service providers who assist with bookings, payments, or marketing

  • Event or catering partners (only when required to fulfil your booking)

  • Authorities if required by law.

5. Storage and Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. Payment details are handled by secure third-party providers — we do not store credit card numbers.

6. Cookies & Online Tracking

Our website may use cookies and similar technologies to improve your browsing experience and show you relevant promotions (including via Facebook/Instagram ads). You can disable cookies in your browser settings.

7. Access and Correction

You have the right to access and correct the personal information we hold about you. To request access or an update, please contact us at the details below.

8. Contact Us

If you have any questions or complaints about this Privacy Policy or how your information is handled, please contact:

Sol Padel Albury
Email: [solpadelthurgoona@gmail.coml]
Phone: [0498 797 290]
Website: https://www.solpadelalbury.com/